At Glitz N Glam by Sam, customer satisfaction is our priority. We strive to deliver high-quality products with exceptional service. Please read our refund policy carefully before making a purchase:
All Sales Are Final
Due to the nature of our products, all sales are considered final and we do not offer refunds under any circumstances. This policy ensures the integrity and quality of our items.
Defective or Damaged Items
We take great care in inspecting all products before shipping to ensure they meet our high standards. In the rare event that you receive a defective or damaged item, please contact us immediately to address the issue.
You must notify us within 3 days of receiving your order.
Provide a detailed description of the issue along with clear photos of the product and its packaging.
If your claim is approved, we may offer a replacement or store credit at our discretion.
Order Errors
If you believe there is an error with your order, such as receiving the wrong item, please contact us within 3 days of receipt so we can promptly address the situation.
